·Can I convert multiple PDF files at the same time?
　　Yes. You can convert multiple files at the same. Method 1 : use SHIFT + Mouse Left Click or CTRL + Mouse Left Click to select multiple PDF files you want to convert, Mouse right click, a menu will pop up, select PDF2Word menu and select one of the three actions : "convert to word files" / "convert to text files" / "extract image files" according to your need, In this way all selected PDF files will be converted sequentially at the same time. Method 2 : Open Chief-Win PDF Converter PE, click "PDF To Word" / "PDF To Text" / "Extract Image" button according your need, and select the PDF files you want to convert one by one, Once all PDF files are selected, click "Convert" button, all select PDF files will be converted sequentially at the same time. 

　　·Can I specify the PDF file page range to convert?
　　Yes. You can specify the PDF file page range to convert. Open Chief-Win PDF Converter PE, click "Setting" button, choose one of the three tabs: "PDF To Word" / "PDF To Text" / "Extract Image", in each tab, you can check the "Selected Pages" box and enter specify page number or a page range, after page range input complete, click "OK" to save the setting.

　　·Can I disable/enable text/graphic/image output individually?
　　Yes. Open Chief-Win PDF Converter PE, click "Setting" button, choose the tab: "PDF To Word", there is a sub-panel named "Object Setting", there are 3 check-boxs, you can enable/disable any kind of object individually.

　　·Why output Word files size is much bigger than original PDF file?
　　Because the original PDF file use compress method to eliminate the file size, we have used compress method to eliminate the Word file size in V1.1 upgrade, there is also another work around for this issue, you can use Microsoft Word open the doc file, and press the "Save As" button, it will pop up a dialog box, please choose the output file type as " Word Document(*.doc)", you will find the doc file size down a lot.

　　·My text looks correct in PDF, But why the char code become a mess after conversion?
　　This problem occurs when the text uses a non-standard encoding method. PDF converter has two methods to recognize the text: either use ToUnicode dictionary in PDF or check if the character use a standard character name, If the characters have no ToUnicode dictionary and it uses non-standard character name, then there is no way to figure out which character code it is without using OCR plug-in module to scan the character bitmap.Chief-Win PDF Converter have build-in Character Recognize Engine for English characters, it can recognize Non-Standard Encoding for English character.

　　·Why do some of my originally color objects change to gray after conversion?
　　Some color objects use Pattern color space in the PDF file, a postscript rendering machine is necessary to correct color information correctly.Chief-Win PDF converter have no postscript Rendering Machine, all pattern object are rendering to light gray.

　　·What is the cost for upgrade?
　　Any minor upgrades within the same software version is free (i.e. upgrade from 1.x to 1.y), however major upgrades to newer versions need to be purchased (i.e. upgrade from 1.x to 2.x).

　　·How do I contact technical support?
　　All purchase of Chief-Win PDF Converter come with free technical support, Simply send email to support@chief-win.com.